Last Updated: April 2026
Welcome to Rachel Ryder Coaching. These Terms and Conditions govern all coaching services, discovery calls, programs, and resources provided by Rachel Ryder. By booking a session or using my services, you agree to these terms.
1. My Services I provide life coaching, post-breakup recovery coaching, and transformation coaching for women. Coaching is a collaborative process and is not a substitute for professional medical, psychological, or legal advice.
2. Booking & Payments
All discovery calls are free and non-binding.
Paid coaching packages require a signed agreement or payment.
Payment is due in full or as per the agreed payment plan.
I accept payment via Stripe, PayPal or bank transfer.
3. Cancellations & Rescheduling
Discovery calls: Please give 24 hours’ notice.
Coaching sessions: 48 hours’ notice is required for rescheduling.
Repeated late cancellations may result in the session being forfeited.
4. Refund Policy All coaching packages are non-refundable once the service has commenced. In exceptional
circumstances, I may offer a partial refund at my sole discretion.
5. Client Responsibilities You agree to:
Be open and honest during sessions.
Complete any agreed actions between sessions.
Take full responsibility for your results.
6. Limitation of Liability Coaching results vary. I am not liable for any direct or indirect loss, damage, or injury arising from our work together. My total liability shall not exceed the total fees paid by you.
7. Intellectual Property All materials, workbooks, and resources provided remain my intellectual property. You may not share, copy, or resell them.
8. Governing Law These terms are governed by the laws of England and Wales.
9. Changes to Terms I may update these terms from time to time. Continued use of my services means you accept the updated terms.
Contact If you have any questions about these Terms and Conditions, please contact me at [email protected]
Rachel Ryder Coaching is committed to protecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal information.
1. Information I Collect I may collect:
Contact details (name, email, phone)
Information you share during discovery calls or coaching sessions
Website usage data (via cookies)
Payment information (processed securely by third parties)
2. How I Use Your Information I use your data to:
Respond to enquiries and book discovery calls
Deliver coaching services
Send service-related communications
Improve my website and services
3. Legal Basis for Processing (GDPR) I process your data based on:
Your consent
Performance of a contract (coaching agreement)
Legitimate business interests
4. Sharing Your Information I do not sell your data. I may share it with:
Email service providers (e.g. Go High Level)
Payment processors
Legal authorities if required by law
5. Data Retention I keep your data only as long as necessary. Coaching notes are kept securely for up to 7 years.
6. Your Rights (GDPR) You have the right to:
Access, correct, or delete your data
Withdraw consent
Object to processing
Data portability
Contact me to exercise these rights.
7. Cookies & Website Tracking My website uses essential cookies. You can manage preferences via your browser settings.
8. Security I take reasonable technical and organisational measures to protect your data.
Changes to This Policy I may update this Privacy Policy. Please check this page periodically.
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